“I’m a paralyzed veteran who uses a power wheelchair and I have congestive heart failure. I took my wife to Frankfurt, Germany in March. Once we arrived, an old Army buddy met us at the airport. There weren’t any accessible vehicles available so I put my wife, luggage and oxygen in a taxi to the hotel. He and I would take the subway as my research showed we were only 6 stops away. My research was wrong, we got off the subway and were about 1 mile away from the hotel. Normally this wouldn’t have been a problem, but my chair was low on power. We got within a half mile of the hotel when I had to go inside an office building to seek shelter from freezing temperatures and use their electricity to charge my chair. I’m not fluent in German and neither was my friend however, the building we were in had an English speaking receptionist, she used to be married to a G. I. The only problem is I don’t have a …